Buying Reviews for Law Firms? Bad Idea...
If you're wondering why your law firm might not be getting online reviews despite providing your best service - it may be more about the client themselves than the service you provided. There are plenty of firms selling reviews. But before you take that risky leap, maybe you just need some pointers from an expert?
While many people will jump online to praise or criticise the last pizza they ordered, they will be less likely to think of sharing the experience of their messy divorce, criminal trial, or will dispute. This is understandable and some people will never leave a positive comment on that episode of their life no matter how good your service was.
However, there will be a wealth of clients that would be happy to leave a review, they just maybe haven't thought of it yet. But finding the right way to approach clients for such comments can be tricky and have a negative effect if done badly.
On top of that, you may have people leaving negative reviews. This mostly affects legal professionals that deal with property matters. It can be guaranteed one side is unhappy with how things are proceeding. 9/10 it's the result of a delay outside the conveyancer's control. But we've seen buyers leave negative comments on the law firm representing a seller with the aim of trying to pressure them into 'hurrying up'. Most of the top residential and commercial property firms in the United Kingdom have dozens of negative comments resulting in 3 or even 2 star overall ratings. At 1to1Legal we have been marketing law firms for over 20+ years. You can see the hundreds of law firms we currently work with across our site with hundreds more working with us on and off over the decades. We refer clients direct to law practices, lawyers, paralegals, solicitors, and barristers. But even with all that experience we do not offer a review service because it is such a delicate area to deal with. That's something you may need expert help to set you up on the right track.
"94% say a review convinced them to avoid a business."
"230% increases in sales can occur when displaying reviews on your website."
"People are 3x more likely to leave a negative review after a bad experience if you don't ask."
Chris Rodgers has 21 years of marketing and business development experience and will manage the whole client review journey including:
1. Find where all your reviews are and track them, good or bad
2. Deal with the bad reviews by getting them removed or trying to resolve them
3. Decide which platforms are best for your business to target
4. Develop a long term strategy including automating review requests
5. Answer every single review with the human touch
6. Advise on how best to integrate such reviews into your marketing
We have seen some companies clearly purchase reviews from review sellers. Dozens of 5 star ratings with generic comments such as 'would use again' or 'highly recommended'. When it comes to legal services though, we know people are keen to read the actual comments to get a feel for the firm. They are looking for key positive phrases such as 'kept me in the loop' or 'had direct access to my solicitor'. They are also looking for negative themes such as 'never answer the phone' or 'fees were not explained clearly'. Therefore people are far more likely to spot bought reviews and discount them when it comes to lawyer client feedback. It will be the genuine, positive customer commentary that will provide any boost you expect from making the effort.
If you are looking to boost your reviews and the benefit they can provide your firm, contact Chris on:
Phone: 07368 878 216
Email: chris@mrchrisrodgers.com
Quote "1to1100" for a free audit and £100 off.
This article "Buying Reviews for Law Firms? Bad Idea..." is rated
Rate it:
Other Guest Posts:
» Starting a Successful Business in College - Check out writing support at a href="https ...
» Why Is It Important to Hire a Content Writer - A unified brand image helps your audience identify with and trust you - by maintaining consistency of tone ...
» Guide to Effective Communication - By being mindful of these common pitfalls ...
» Louize Coaching - Divorce Coach - The highest standards of support will be offered helping you navigate the complexities of separation and divorce ...
» Strategic Partnerships -
Challenges /b
Strategic partnerships offer major benefits ...
» Louize Coaching - Divorce Coach - A healthy mindset during high-stress transitions is good for both the client and the legal professionals trying to deal with matters such as business ownership changes or career moves related to divorce ...
» Legal Considerations for Landlords - As soon as the deadline passes ...
» Taylor Rose TTKW Fee Sharing - A fee share arrangement allows you to place focus on billing and business development ...
» Litigation Funding UK - It does not mean that there will never be any fees ever ...
» Seven Good Reasons to Make A Will Now -
/li li 4 ...
» Wills & Probate Duties of an Executor -
The process is complex ...
» Before Making a Housing Disrepair Claim - Article provided by a href="https ...
» What Repairs Is My Landlord Liable For - This period is a bit of a grey area ...
» Frank Rogers Law Ltd - It's a common misconception that general practice firms are always less able to handle a certain cas ...
» www.oj-solicitors.co.uk - If you've used our site before to find legal help, then you'll already be aware that we do not cram ...
» Penn Chambers Ltd - There's no shortage of law firms around the London area. So what sort of things can you look for to ...
» R James Hutcheon Solicitors - There is an unbelievably huge number of personal injury firms out there. On top of that there are hu ...
» www.taborns.com - If you've read review articles on our site before then you'll know that we usually cover quite a bit ...
 jacksonlees.co.uk |
 ashworthmotoringlaw.co.uk |
 thompsons-scotland.co.uk |
 scornik.com |
 kingsviewchambers.com |
 autologistic.co.uk |
 drivingdefences.co.uk |
 kctrust.co.uk |
| -- Add your Firm -- | |
Executive Recoveries and Enforcement are based in Essex but able to offer services nationally across England & Wales. They cover a wide range of enforcement services including Tracing, Process Serving, Debt Collection, Evictions, Locksmiths, and Specialist Clearance Services.
All of their Agents have been trained, certified, and are backed up by a wealth of resources and support. They promise quick response times, providing an efficient and cost-effective service.
Visit their website, or call 0800 999 1028.
» www.execenforce.com »
Barclays PPI bill grows by £300 million - www.which.co.uk
Twisting suspects arm considered police torture? - www.dailymail.co.uk
Paralegal Career Is great Pick For Baby Boomer Profession Transitioners: The woman've talked with associates who have been at exactly the same company for 40 years. plus they've said that they are still quite interested in working to get a "better" firm. Companies may also not believe your pos ...
Find Local Attorneys, Law Firms, Information And Legal Services: The Solicitors Directory is not a copy of the Register of Solicitors and does not supply an all-inclusive listing of all solicitor companies. Under UK law employers are currently allowed to will not hire someone because they will ...
In the US?
- Solicitors in Scotland
- Solicitors in England
- Solicitors in Greater London
- Solicitors in Wales
- Solicitors in Northern Ireland
Custom Search
This website uses cookies to personalise content/adverts, integrate social media functions, analyse our traffic, track votes, etc. Please check with third party application providers such as Facebook, Twitter, and Google for how they use your data. By using this website you consent to our use of cookies.